The instructions said I need to create a WiFi password which I did. They sent a new DVR but not a promised companion box meaning I wouldn't have the "whole house DVR" that I'm paying for. This update includes bug fixes and other improvements that enhance the app's overall performance. Thank you for posting. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership.

I will get the model numbers to you tomorrow. I am trying to go through the process of elimination...I am about ready to go get an MRI to see if the tumor has grown back. I went into the store about a year ago...what a mad house!

If you do swap it out for a model called XG1V4. It has a fan but you can’t hear it at all. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. It says Xfinity on the top...has a clock and a Blue circle on the front of it. The router is black with several white blinking lights. don't know if that will fix it but so much has changed. Do you think it is the router or the DVR?

The Xfinity Home app lets you stay connected to your home even when you’re on the go. Please try watching another program. Showing results for Search instead for Did you mean: Top. I escalated it up to a colleague to see what they can do for you. I have had 7 technicians out... because I hear a very loud/buzzing noise! What would you like help with?

I have been told by the technicians that I have Tinnitus. re: x1 dvr or xfinity router Also...My TV is about 11 years old (Sony) My Computer (Dell) is 4 years old and my printer (Eastman Kodak) is 11 years old.

About 1 year ago I received a message from Xfinity saying I needed to update my router. What I can say for right now is... that the DVR is a new one replaced about 3 months ago. I have researched on my computer loud/buzzing noise and it brought up several remedies. Hi there, bambi3. Please help! It’s quick, easy and always available on your smartphone or tablet. I am in a Condo so I don't want to turn the volume up to high... so I do not upset my neighbor's below or to my sides. By purchasing this item, you are transacting with Google Payments and agreeing to the Google Payments. Arm and disarm your system, create automated rules, access video to see when the kids get home, or turn on the lights and adjust the temperature before you walk through the door. I feel like I am going crazy!

Again, unplug it and see if you still hear something. Do I need to have a tech come out to install... or can one be sent to meand i can install it?

Right now as I am typing this...I can hear high pitched/buzzing sound. I talked to an airhead in customer service who said the box I currently had "should work". you can use your 8.1 license to install win10 for free upgrade. For some reason It seemed like these problems started after I changed to WIFi. Access your favorite features using the Xfinity Connect mobile app from Comcast.

I have unplugged all devises and still hear the sound. Arm and disarm your system, create automated rules, access video to see when the kids get home, or turn on the lights and adjust the temperature before you walk through the door. This is my first post not sure what I am doing at this point. There are times it's so loud I can't sleep. It’s quick, easy and always available on your smartphone or tablet. She didn't know! If you unplug one or the other does the buzzing go away? Went into the store... got the router. Expect a reply here. After the tumor was removed I became deaf in my right ear due to the removal. The router is right next to my left leg and the DVRis sittting on a dresser to my left and I can hear something..whatever it is? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. By using our services, you agree to our use of cookies.

If we ship the box, that does come with a $15 shipping fee, otherwise the box can be swapped at the store. Before we continue, do you have a preference on the method for the swap? When watching TV I have to turn the volume up. Also...My TV is about 11 years old (Sony) My Computer (Dell) is 4 years old and my printer (Eastman Kodak) is 11 years old. Which I had removed in 2001. The Xfinity Home app lets you stay connected to your home even when you’re on the go. Thanks for your help! With your Xfinity X1 DVR you can record a program while you're watching another program, while you're at work, or even while you're watching that exact same program.

Comcast Cable Communications Management, LLC, Cookies help us deliver our services. About 1 year ago I received a message from Xfinity saying I needed to update my router.

I have read in the community forum that I am not alone in hearing this noise. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You can record up to six shows at a time by setting the recorder ahead of the program. I'm able to login, browse episodes and recordings on my DVR as well as browse the full channel line-up I'm subscribed to but wether I click a Channel, recording or On Demand I get the following response everytime: We’re having trouble playing this recording. I'm using Chrome browser with Windows 8.1 on my laptop. What do you think? I'm able to login, browse episodes and recordings on my DVR as well as browse the full channel line-up I'm subscribed to but wether I click a - 3270779. This is also a symptom of an acoustic neuroma brain tumor. Browse Community Forum. Provides access to account, outage and service information for Xfinity customers, Xfinity Prepaid allows you to manage your Xfinity Prepaid account. Needless to say when the new DVR got hooked up, I did not have whole house DVR service. windows is no longer supporting win 8 and even early versions of windows 10 are losing support next month. It seems to get louder when i post on Pinterest. We checked for this program On Demand but, unfortunately, it is not available. That dvr does have a fan, I don’t know if that’s what you hear. So when watching TV my good ear only hears the higher sound which is the high pitched/buzzing sound. Turn on suggestions. Also should the Tech have brought a new router and DVR to exchange?

It sounds like you're willing to do a self install, which is great. We can try and swap out your main box to see if that helps. You can then watch and delete them when you're done.