Maybe crowdfunding isn't for everybody after all. Indiegogo is the first crowdfunding platform to offer Apple Pay to campaigners and backers on the web. You can request a refund directly from your confirmation email or from your Indiegogo account. If you are not eligible for a refund from Indiegogo under our Refund Policy, you should. That being said, Indiegogo takes trust very seriously so it has built an algorithm that allows it to flag potentially fraudulent campaigns, not unlike the systems that credit card companies use to detect unauthorised purchases.". That's a 90.2% failure rate. The app, “Remove China Apps”, had become top trending free app on Google’s mobile app store in India with more than five million downloads since late May. Indiegogo said in a statement it took down the page supporting North Charleston police officer Michael Slager because "our Trust & Safety team regularly conducts verifications and checks and this campaign did not meet their standards." 10) In the Go to Folder area, type ~/Library/LaunchAgents string. If you want to use Apple Pay with more than one device, you need to add your card to each device. If you need to make any changes to this contribution- including editing your shipping address, phone number, or to request a refund- please contact the campaign owner directly. to inquire whether they are able to provide you a refund. However, it seems troubling when this action is taken directly after a fraudulent project is flagged with the website. © 2020 CNET, A RED VENTURES COMPANY. The payment network or issuing bank will provide a Device Account Number, using a technique called tokenisation: replacing a sensitive piece of data with a random piece of data that typically has the same format. In that same email was a product called the Smarty Ring, which ended up raising US$100,000 of its US$500 goal.

Use Indiegogo on Safari with your iPhone, iPad, or Mac to back a campaign with Apple Pay one-touch checkout. The campaign owner doesn't respond to my emails. It can't work. I'm not eligible for a refund but I want one. We've listed answers to many of the most frequently asked Backer questions, here.

Can backers from outside the US use Apple Pay? Enter the email address that you have used for your contribution (if necessary, you can set a password, Click 'My Contributions' from the drop-down menu, Under the name of the perk, click where it says 'View Contribution Details', Click on your name on the upper-right hand corner of the page, Find the perk you'd like to change your address on and click on 'View Contribution Details'. I'm a campaign owner. Sometimes campaign owners focus their efforts on these channels. The issuing bank will determine how to get the funds to you, so please contact them directly. Get $99 AirPods, $49 Instant Pot and more, $99 AirPods and other early Black Friday deals available now, Best Buy's early Black Friday sale: There are still discounts on TVs, laptops and smart speakers. Indiegogo's removal of Slager's page comes two days after another site, GoFundMe, rejected a similar fundraising campaign. So if you have any questions about when they expect to ship your perk, we recommend you get in touch with the campaign owner directly to ask about shipping dates. Visit the following link for information on how to, You can request a refund directly from your confirmation email or from your Indiegogo account. Finally, all campaigns that raise money go through a final examination before any funds are disbursed. You can send a message to the campaigner by clicking the Contact link on your Contribution Details page.

Indiegogo joins another site in taking down a fundraising page for Michael Slager, who has been arrested for fatally shooting an unarmed man in the back.

For more tips, please see this article. OneTouch AppLabs, which developed the app, did not respond to a request for comment. Review the Campaign's Updates Tab for up-to-date info from the Campaigner. We delete comments that violate our policy, which we encourage you to read. Contact Indiegogo Support to let them know that this campaign owner is unresponsive. You do not need to request a refund. See our payment processor's site for more information. If you remove the Music app, you may be unable to play some audio content using Apple apps or third-party apps on some car stereos or stereo receivers. I'm waiting for my perk! Setup is simple. Indiegogo reserves its right to issue refunds at its own discretion outside of the Refund Policy. Any tax receipts would come from the campaign's fiscal sponsor directly, rather than from Indiegogo. Discussion threads can be closed at any time at our discretion. On Indiegogo, you can use Apple Pay on your iPhone, iPad, and Mac.

Backers have many questions about Indiegogo, campaigns, and perks. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. One cannot expect, with a crowdfunding site the size of Indiegogo, that it will absolutely catch each and every case of fraud. Discover and fund products, projects and causes you love on Indiegogo As Pando reported, the previous version of the website read: Indiegogo has a comprehensive fraud-prevention system to protect our users. While perk offers are made and managed solely by campaign owners, Indiegogo expects campaigners to communicate regularly with their contributors.

To request a refund, please. If you are not eligible for a refund from Indiegogo under our Refund Policy, you should contact the campaign owner to inquire whether they are able to provide you a refund. Campaigns and contributions that have been flagged by our fraud detection system go through a thorough review. Be respectful, keep it civil and stay on topic. Backing a campaign has never been easier, safer, or more private. To request a refund, please follow these steps. If you contributed to a fixed funding campaign that did not meet its goal and you did not receive your refund within five (5) business days, please contact Indiegogo support at indiegogo.com/contact. On Indiegogo, you can use Apple Pay on your iPhone, iPad, and Mac. How do I change my perk selection? Once deleted, a message popped up saying “You are awesome, no China app found.”. Any refund or return requests made after the 10th day must be directed to the campaign owner and will be subject to the campaign's separate refund/return policy (if any). Indiegogo has responded to proof of fraud by removing the section of its website that guarantees it will "catch any and all cases of fraud". aktiv. Guaranteed Delivery Perk Policy FAQ for Backers. Remove files that have nothing to do with apps you know. Popular crowdfunding site Indiegogo on Friday removed a page to help pay for legal and other costs for a white former South Carolina police officer who has been charged with murdering an unarmed black man during a traffic stop. Its popularity rose amid calls for a boycott of Chinese mobile apps in India during a Himalayan border dispute between the two nations. Indiegogo's actions in both of these cases seem inconsistent with its words. We are sorry if this is not the case with a campaign you've backed. We delete comments that violate our policy, which we encourage you to read. Perks are offers made and managed solely by the Campaign Owner.

All campaigns and contributions go through a fraud review, which allows us to catch any and all cases of fraud. Within the Indiegogo app, you can also use Apple Pay on your iPhone, iPad, and Apple Watch. Can I get an invoice for my contribution? If you are not eligible for a refund from Indiegogo under our Refund Policy, you should contact the campaign owner to inquire whether they are able to provide you a refund. You should contact the campaign owner directly to find out if your campaign contribution is tax-deductible. By early Friday, Slager's campaign had raised a little more than $1,300 of its projected $5,000 goal. All images of the Healbe and the Smarty Ring are renderings. If your contribution status is listed as "Placed," you can change the shipping address and phone number for this perk on your Profile's Contributions tab. Each campaign is run by the individual campaign owner who is solely in charge of distributing any perks offered. It actively aids and abets scammers and does nothing to protect backers. Please remember that as a Campaign Owner, you are solely responsible for fulfilling the obligations of your Campaign and delivering Perks. We typically see contributions locked by campaigners when they need to finalize addresses for shipping and/or have to send a final number of perks to their manufacturers. Visit the campaign owner's social media channels and website and contact them through these channels.

Apple Pay works with most major credit and debit cards. Indiegogo cannot mediate disputes, but we will remind the campaigner of their responsibilities.

Indiegogo App for iOS. Indiegogo has responded to proof of fraud by removing the section of its website that guarantees it will "catch any and all cases of fraud".

You can view your Contribution Details on your Individual Profile on Indiegogo by following these steps: What does "Locked" mean on my contribution status? What's the campaigner doing? We may also ask you for more information, if we determine your campaign to be a high fraud risk. It changed the wording of the section of its website that explains how Indiegogo deals with fraud to remove the guarantee that fraud will be caught. I'm waiting for my perk! Yes. your campaign contribution is tax-deductible. The contribution funds were disbursed to the campaign owner; The perk(s) is “Locked”, which means the campaign owner has indicated the perk(s) is ready for shipment, or “Shipped” by the campaign owner. What happens to my money if a campaign fails? The app, “Remove China Apps”, had become top trending free app on Google’s mobile app store in India with more than five million downloads since late May. Please see here for instructions on how to refund individual Backers to your campaign.

for instructions on how to refund individual Backers to your campaign. Refunds will be issued based on the payment method used for the contribution, and may take up to five (5) business days to appear on your statement. If you processed a refund through your Indiegogo account, and have not yet seen the refund as a credit on your credit card statement within five (5) business days, please contact us at, campaign that did not meet its goal and you did not receive your refund within five (5) business days, please contact Indiegogo support at. Tokenisation removes the need to update existing systems that require a credit-card number, without exposing the real number to theft. We may also ask you for more information, if we determine your campaign to be a high fraud risk. Witness video of the shooting in South Carolina released on the Internet led to a police officer's arrest. It was scheduled to end on June 6. Can I refund backers when they ask? Indiegogo is not responsible for refunds outside of our Refund Policy and you should work directly with the campaign owner to resolve the refund request and method of refund. What happens to my money if a campaign fails.